Technical Service Lead

Are you ready for a next step in your career? We are looking for a TSL in the business unit DSI.
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Macaw is an international company with teams across Netherlands, Germany and Lithuania. Macaw designs, builds and manages digital technology solutions for mobile, online and office. Our clients include companies like Heineken, Eneco, Deloitte and others.  

As a Technical Service Lead, you will collaborate closely with our clients to design, build, and maintain modern data platforms. You will become a member of the Data Solutions & Insights (DSI) service line. This service line consists of approximately 50 colleagues divided into 6 smaller teams. DSI is one of the six service lines within Macaw.   

In this impactful role, you will lead the charge in growing the team from 8 to 12 data specialists, ensuring their success both operationally and culturally. As a leader, you’ll have the opportunity to shape project direction, guide strategic initiatives within the Service Line, and inspire the team to achieve their full potential.   

You’ll drive high-quality results while ensuring alignment with Macaw’s mission and values. This is your chance to make a difference—not just for the team, but for the success of our entire organization.   

Are you ready to play a key role in shaping the future of a talented and growing team? As the Technical Service Lead, you will be at the heart of expanding and evolving our Lithuanian team, building a culture of collaboration and ownership. 

If you’re passionate about leadership, innovation, and creating a thriving work environment, we’d love to hear from you! 

Your profile 

Responsible for 

The service lead is responsible for a team of professionals: 

  • For the team to contribute to focus on strategic and tactical results within the service line.
  • Strategic planning and efficient team allocation
  • Appraisal of the team supported by HR department.
  • Maximizing the potential of the service line and contributing to Macaw’s overall success.
  • To be familiar with HR processes.

 Contributing to 

  • International collaboration on service line level.
  • Technology and innovation from a Macaw perspective within the service line. Example includes, but are not limited to participation in initiating new initiatives and facilitating in connecting to (e.g. Microsoft) through MVP programs
  • Building the bridge toGermany and Netherlands.
  • Commercial activities, marketing, and campaigns on the service line level; e.g., reference cases.
  • Interviews and assessments for new talent in the team
  • Providing effective people management and support to team members.

 Required experience 

  • Expertise in domain-specific knowledge areas, both as a professional and in combined roles
  • 4+ years of leadership experience as a principal.
  • Proven ability to build and grow teams successfully.
  • Experience working in an international setting.

 Required competencies 

  • Demonstrated leadership and management skills, with recognition as a strong leader.
  • Lateral leadership style; empowers and challenges a group of specialists/leaders to build a successful service line team.

 Desired behaviours 

The desired behaviour of a Team Lead should be: strong leadership, commitment on accountability, effective communication and reporting, combine tactical and operational thinking, ‘can-do’ mentality, collaboration mindset – everything in line with Macaw values. 

 

Why us? 

Joining Macaw isn’t just about a job—it’s about embracing a culture of growth, flexibility, and well-being. Here’s what you can expect: 

  • Extra paid holidays.
  • Flexible hours and remote work options, including the possibility to work from abroad.
  • Home-office setup budget.
  • Free parking and lunch discounts.
  • Comprehensive health insurance from Compensa.
  • A training budget for professional development.
  • Referral bonuses.
  • A wellness package that supports mental health, including free psychologist consultations.

 We offer a competitive salary range of €5500–€8000 gross, tailored to reflect your experience and qualifications. 

> Apply here

 

Sveiki! Esu Greta Baliutienė, „Macaw“ padalinio Lietuvoje personalo atrankų specialistė. Jeigu turite klausimų apie šią darbo poziciją – drąsiai skambinkite man telefonu +370 640 26499 arba rašykite e-paštu greta.baliutiene@macaw.nl